Ordered an AL-KO 3500kg Off-Road hitch for delivery to the UK. Unfortunately damaged by the... Read MoreOrdered an AL-KO 3500kg Off-Road hitch for delivery to the UK. Unfortunately damaged by the Carrier. Special mention for Josh, exceptional customer service, he promptly shipped a replacement, with the second one I ordered. Read Less

Called from Vic to seek advice re flipping axle on my caravan. Gentleman on phone... Read MoreCalled from Vic to seek advice re flipping axle on my caravan. Gentleman on phone extremely helpful. Thank you Read Less

Amazing service from Joel. He had all our required caravan break parts on TNT... Read MoreAmazing service from Joel. He had all our required caravan break parts on TNT in less then 6 hours. Would highly recommend this company!! Read Less

Great tool to send your battery condition voltages and wattage to your battery management systems.... Read MoreGreat tool to send your battery condition voltages and wattage to your battery management systems. Simple pairing connects the shunt to the BMS. Read Less

Required some new bearings for my boat trailer. Called around and the team at couplemate... Read MoreRequired some new bearings for my boat trailer. Called around and the team at couplemate seemed the most helpful and wasn't disappoint! These guys are great, very knowledgeable and helpful, also reasonably priced. Would highly recommend. Read Less

These guys know there stuff when it comes to trailers. Caitlin and Bruce knew the... Read MoreThese guys know there stuff when it comes to trailers. Caitlin and Bruce knew the parts I needed just from a few photos and everything was present and correct when collected. Lots of advise given which was needed on my part. The only down side I had was Steve the owner was not the best in customer service when he answered the phone but once I got Brice on the line things were great. Read Less

Well the guy who attended to my situation seemed a bit of a crank,and said... Read MoreWell the guy who attended to my situation seemed a bit of a crank,and said at first he didn't have what I wanted as my jokey wheel was outdated. But then he seemed to have a change of mind and I appealed to his better nature and he decided that there maybe one out back and he motivated to go look for my item,which in a short time he found exactly what I wanted. I was lucky I think as it was one of the last of its kind. These trailer places all seemed a bit short with me but this was one place where there was some help available, albeit with using some subtle communication skills. To get to the point I walked out a happy man, as I got what I needed at a reasonable price . This prompts me to give 4 stars for this business. Thankyou sir ,I say Read Less

Very helpful, friendly staff. Took the time to explain everything in detail and check over... Read MoreVery helpful, friendly staff. Took the time to explain everything in detail and check over our trailer to ensure the products were going to be right for us. Read Less

Bruce, Steve and Chris provide great service and are very knowledgeable, have been purchasing products... Read MoreBruce, Steve and Chris provide great service and are very knowledgeable, have been purchasing products from the same team for over 10 years and Couplemate trailers have always been able to supply the heavy duty gear needed for my applications. Read Less