Caravan Parts Interpreter – Salesperson

Couplemate™ is a caravanning, trailer, and towing industry leader, dedicated to providing high-quality products and exceptional customer service. As we continue to expand our online presence, we’re looking for a driven and enthusiastic salesperson to join our team with an immediate start.

Job Type: Full-time (on-site)
Salary: $60,000 – $75,000 per annum plus superannuation

THE ROLE

Your primary responsibility will focus on incoming telephone calls, driving brand recognition, and enhancing customer engagement. You will work closely with our sales, procurement, and production teams to develop and implement strategies that ensure our products reach and resonate with the right audience.

• Customer Consultation: Determining customer needs, whether they are DIY enthusiasts or trade professionals like mechanics, and advising them on the right products.
• Parts Identification: Using extensive knowledge of vehicle systems, parts lists, and manufacturer details (make, model, year) to identify the correct part numbers, price, and availability.
• Sales and Support: Taking sales orders, preparing contracts, and providing technical advice and information on product use, care, warranties, and delivery options.
• Inventory Management: Involves tasks such as stock control, warehousing, and liaising with suppliers.
• Specialisation: Focusing on a specific type of vehicle (e.g., caravans, trucks, trailers) and their unique parts and accessories.

SKILLS and EXPERIENCE

While formal qualifications are not always mandatory, a certificate II or III in automotive parts interpreting or automotive sales can be beneficial. These courses cover essential skills like customer service, sales processing, workplace safety, and stock management.

• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Ability to analyse data to make informed decisions and improve sales campaigns.
• Experience with Computer systems, answering email queries.
• Ability to work collaboratively with internal teams and contribute fresh, innovative ideas.
• Knowledge of the caravanning, trailer, trucking and towing industry is a plus, but not required.

WHY JOIN US?

At Couplemate™, you’ll be part of a collaborative team that values creativity, innovation, and growth.

This is a fantastic opportunity for individuals looking to start a career in sales at an established, growing company. We offer a supportive work environment, opportunities for personal and professional development, and a chance to make a real impact.

Located within 2 minutes ‘ walking distance of Wynnum Train Station.

HOW TO APPLY

If you’re excited to contribute to the growth of Couplemate™ and take on an exciting sales role, please send your resume and cover letter to: steve.wotherspoon@couplemate.com.au

We look forward to hearing from you!