45mm Steel Spring Shackle Bush

Our Service Lifetime Warranty

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Couplemate™ is a manufacturer and vendor of high-quality towing, trailer, and caravan components. Couplemate™ Core Goods and Custom Work are guaranteed to be free of defects for the service lifetime of the product when used as intended.

Warranties are non-transferrable and Couplemate™ requires satisfactory proof of purchase prior to issuing a remedy. The full Couplemate™ Warranty Policy can be found in the Terms & Conditions: Section 8 – Consumer Guarantees & Warranty.

Warranties are in addition to your rights under the Australian Consumer Law. If something is wrong with your order, please contact our team.

60-Day Returns

After 60 years of experience, we know that life has its unpredictable moments.

All Couplemate™ orders (online, over the phone, or in-store) have a 60 day period for change-of-mind returns and exchanges. There are some items that can’t be returned and some returns may incur a 15% restocking fee.

You can view our full policy for change-of-mind returns here.