Customer Reviews

These guys are legends!!!! Thank you so much for your help today really appreciate it thank you

Great service Top quality product, fast postage and well packaged, I will definitely buy from here again.

The Original Couplemate Ordered items on Wednesday about 9.30am they were delivered Thursday about 10.00am. Quickest delivery time I have ever had from anyone.... read moreOrdered items on Wednesday about 9.30am they were delivered Thursday about 10.00am. Quickest delivery time I have ever had from anyone. Parts were exactly what I wanted. One very happy customer. read less

Fantastic Knowledge Service knowledge and information were fantastic

D035 Bilock Purchased online. User friendly web page. Prompt responses and up to date communication throughout the order/purchase delivery process. Good follow up... read morePurchased online. User friendly web page. Prompt responses and up to date communication throughout the order/purchase delivery process. Good follow up service post delivery. Will recommend to friends and family. read less

Service and advice Absolute professional service. Chris was polite and knowledgeable and found the information that I needed. Had the part ready to go... read moreAbsolute professional service. Chris was polite and knowledgeable and found the information that I needed. Had the part ready to go when arrived. Highly recommend. read less

BMPRO Battery Charge 25AMP Very happy with the battery charger so far. Delivery was quick and they also sent email to check that we were... read moreVery happy with the battery charger so far. Delivery was quick and they also sent email to check that we were happy with our purchase. read less

Great product, I find them really easy to install and they made a huge difference to trailer. Very limited bounce and... read moreGreat product, I find them really easy to install and they made a huge difference to trailer. Very limited bounce and reduced any rattling. read less

Great service and are very knowledgeable Bruce, Steve and Chris provide great service and are very knowledgeable, have been purchasing products from the same team for over... read moreBruce, Steve and Chris provide great service and are very knowledgeable, have been purchasing products from the same team for over 10 years and Couplemate trailers have always been able to supply the heavy duty gear needed for my applications. read less

I highly recommend their service. Excellent service by all those I spoke to in their office section. They went out of their way to help me... read moreExcellent service by all those I spoke to in their office section. They went out of their way to help me with problems I had with my trailer.I highly recommend their service. read less

Fantastic customer service Ordered a BM Pro blue tooth gas monitor in the morning and the product was ready for pickup within a couple... read moreOrdered a BM Pro blue tooth gas monitor in the morning and the product was ready for pickup within a couple of hours. The service was outstanding and the price was the best in town. I would certainly recommend them for all your trailer part needs. read less

Double clamp kit Good strong, well made clamp that does the job well. Very prompt in sending out the product as well. Great customer service.

3 way tailgate hinge set Very efficient service product as described. Great to deal with.

Great Service I would highly recommend couple mate for service and parts. The staff are great and go out of their way to... read moreI would highly recommend couple mate for service and parts. The staff are great and go out of their way to assist. In particular Chris who has helped twice, first time when I did my bearings he took the time to show me how to do it and how all the parts go together, secondly he researched an issue I had with my axle, also friendly and courteous. They have a customer for life Thank you for all your help read less

Great service & communication from Caitlin & Dom in the Warehouse, super fast delivery as well.

New jockey wheel for our new Jayco Outback You spend $60k plus and get an inferior jockey which you have to put on and take off, DAMN. The JW... read moreYou spend $60k plus and get an inferior jockey which you have to put on and take off, DAMN. The JW is fantastic and 2 people can install in 15 to 20 minutes, fab. read less